Field note
Couchbase's Capella iQ architecture treats model selection as a configuration decision rather than a code rewrite. API services assemble prompts and context; namespace configuration carries tenant preferences and provider overrides; a private VPC endpoint invokes Amazon Bedrock; cross-region inference distributes traffic and handles regional degradation.
Provider abstraction is backed by evaluation. Couchbase built a suite across SQL++ generation, index recommendations, query explanations, insights, and multi-turn conversation, scoring correctness, determinism, latency, and formatting. Claude Sonnet 4.5 reached about 76 percent accuracy in that internal evaluation; the number should remain a Couchbase/AWS claim tied to this workload.
The durable pattern is a continuous qualification loop. New models enter standardized tests, normalization, controlled traffic, failover exercises, and observability before promotion. Multi-model readiness is not a single gateway integration; it is ongoing investment in prompt contracts, benchmarks, routing, resilience, and rollback.
