Field note
Boris Cherny described an experiment in which Claude acts as a persistent maintainer for internal applications.
New Runtime reading: The interesting transition is from one-off tickets to an owned maintenance loop. The experiment should be judged by accepted changes, regressions, escalation behavior, and how responsibility returns to a human when the agent is uncertain.
Evidence boundary: this item uses the listed public sources and keeps vendor, author, or reporter claims attributed. The queued page is an editorial synthesis, not an independent validation of every reported metric.