{"type":"post","id":"shopify-moves-its-ai-agent-knowledge-base-into-031d7f","slug":"shopify-moves-its-ai-agent-knowledge-base-into-031d7f","title":"Shopify moves its AI-agent Knowledge base into the admin under Sales channels > Agentic","description":"Shopify has added its Knowledge base to the Shopify admin at Sales channels > Agentic > Knowledge base.","retrieval_nugget":"Shopify has added its Knowledge base to the Shopify admin at Sales channels > Agentic > Knowledge base.","published_at":"2026-10-26","updated_at":"2026-10-26","record_date":"2026-10-26","date_kind":"published_at","topics":["agent-memory"],"entities":["Shopify","Knowledge base","Shopify Admin","Knowledge Base app"],"related_patterns":["company-memory-needs-write-loops","agent-ready-software-exposes-capabilities"],"novelty_label":"new_fact","what_changed":"Shopify has moved its AI-agent Knowledge base into the admin, replacing the standalone app and setting a January 15, 2027 shutdown date; drafted facts stay unpublished until merchants publish them.","prior_refs":["memory:cd5d0788-a2ef-8d47-a413-ba9e3fd65f96","memory:ec1bb7b0-401b-8678-a78a-8cc7a61f8eb2","memory:86caf2c5-49ba-840c-a15e-22f10dbe39b9"],"source_url":"https://changelog.shopify.com/posts/knowledge-base-is-now-available-in-your-admin","source_urls":["https://changelog.shopify.com/posts/knowledge-base-is-now-available-in-your-admin"],"schema_version":"newruntime-agent-readable-v0.2","stable_id":"post:shopify-moves-its-ai-agent-knowledge-base-into-031d7f","status":"published","visuals":[],"editor":{"role":"editor","name":"Andrey Reshetnikov","profile":"https://newruntime.com/owner-profile.md","profile_json":"https://newruntime.com/owner-profile.json","same_as":["https://www.linkedin.com/in/reshetnikov1/","https://t.me/lapetuse"]},"routes":{"html":"https://newruntime.com/posts/shopify-moves-its-ai-agent-knowledge-base-into-031d7f/","markdown":"https://newruntime.com/posts/shopify-moves-its-ai-agent-knowledge-base-into-031d7f.md","json":"https://newruntime.com/posts/shopify-moves-its-ai-agent-knowledge-base-into-031d7f.json"},"next_reads":[{"type":"topic","path":"/topics/agent-memory/","url":"https://newruntime.com/topics/agent-memory/","title":"Agent Memory","reason":"Explore the agent-memory topic hub.","media_type":"text/html","markdown_url":"https://newruntime.com/topics/agent-memory.md","json_url":"https://newruntime.com/topics/agent-memory.json"},{"type":"collection","path":"/posts/","url":"https://newruntime.com/posts/","title":"Field Notes","reason":"Open the latest editorial analysis.","media_type":"text/html","json_url":"https://newruntime.com/posts.json"},{"type":"collection","path":"/source-ledger.json","url":"https://newruntime.com/source-ledger.json","title":"Source Ledger","reason":"Inspect the public source evidence graph.","media_type":"application/json"}]}