{"type":"post","id":"servicenow-and-openai-expand-partnership-mcp-plugin-ships-513010","slug":"servicenow-and-openai-expand-partnership-mcp-plugin-ships-513010","title":"ServiceNow and OpenAI expand partnership; MCP plugin ships in OpenAI marketplace","description":"ServiceNow and OpenAI expanded their partnership, with a ServiceNow plugin available in the OpenAI marketplace that lets ChatGPT users take governed actions in ServiceNow workflows.","retrieval_nugget":"ServiceNow and OpenAI expanded their partnership, with a ServiceNow plugin available in the OpenAI marketplace that lets ChatGPT users take governed actions in ServiceNow workflows. The integration puts a conversational interface in front of enterprise context, permissions, and execution controls; other announced work remains planned rather than shipped.","published_at":"2026-11-04","updated_at":"2026-11-07","record_date":"2026-11-04","date_kind":"published_at","topics":["codex","mcp"],"entities":["ServiceNow","OpenAI","ServiceNow Action Fabric","ChatGPT","Codex","AI Workflow Factory","Super Intelligence Control Tower"],"related_patterns":["agent-ready-software-exposes-capabilities"],"novelty_label":"same_event","prior_refs":["https://newruntime.com/posts/openai-and-servicenow-expand-partnership-across-enterprise-workflows-d4afe8/"],"source_url":"https://newsroom.servicenow.com/press-releases/details/2026/ServiceNow-and-OpenAI-accelerate-enterprise-AI-from-models-and-operations-to-cybersecurity-and-agentic-development/default.aspx","source_urls":["https://newsroom.servicenow.com/press-releases/details/2026/ServiceNow-and-OpenAI-accelerate-enterprise-AI-from-models-and-operations-to-cybersecurity-and-agentic-development/default.aspx"],"schema_version":"newruntime-agent-readable-v0.2","stable_id":"post:servicenow-and-openai-expand-partnership-mcp-plugin-ships-513010","status":"published","visuals":[],"editor":{"role":"editor","name":"Andrey Reshetnikov","profile":"https://newruntime.com/owner-profile.md","profile_json":"https://newruntime.com/owner-profile.json","same_as":["https://www.linkedin.com/in/reshetnikov1/","https://t.me/lapetuse"]},"routes":{"html":"https://newruntime.com/posts/servicenow-and-openai-expand-partnership-mcp-plugin-ships-513010/","markdown":"https://newruntime.com/posts/servicenow-and-openai-expand-partnership-mcp-plugin-ships-513010.md","json":"https://newruntime.com/posts/servicenow-and-openai-expand-partnership-mcp-plugin-ships-513010.json"},"markdown_url":"https://newruntime.com/posts/servicenow-and-openai-expand-partnership-mcp-plugin-ships-513010.md","next_reads":[{"type":"topic","path":"/topics/codex/","url":"https://newruntime.com/topics/codex/","title":"Codex","reason":"Explore the codex topic hub.","media_type":"text/html","markdown_url":"https://newruntime.com/topics/codex.md","json_url":"https://newruntime.com/topics/codex.json"},{"type":"topic","path":"/topics/mcp/","url":"https://newruntime.com/topics/mcp/","title":"Mcp","reason":"Explore the mcp topic hub.","media_type":"text/html","markdown_url":"https://newruntime.com/topics/mcp.md","json_url":"https://newruntime.com/topics/mcp.json"},{"type":"collection","path":"/posts/","url":"https://newruntime.com/posts/","title":"Field Notes","reason":"Open the latest editorial analysis.","media_type":"text/html","json_url":"https://newruntime.com/posts.json"},{"type":"collection","path":"/sources/","url":"https://newruntime.com/sources/","title":"Sources","reason":"See the original sources this archive cites.","media_type":"text/html"}]}