{"type":"post","id":"openai-and-servicenow-expand-partnership-across-enterprise-workflows-d4afe8","slug":"openai-and-servicenow-expand-partnership-across-enterprise-workflows-d4afe8","title":"OpenAI and ServiceNow expand partnership across enterprise workflows","description":"OpenAI and ServiceNow said they are expanding their partnership so OpenAI models and agents enter ServiceNow, while ServiceNow workflows enter ChatGPT and Codex.","retrieval_nugget":"OpenAI and ServiceNow said they are expanding their partnership so OpenAI models and agents enter ServiceNow, while ServiceNow workflows enter ChatGPT and Codex. For teams building with AI, the significance is the proposed two-way connection between an enterprise workflow system and OpenAI’s assistant and coding surfaces.","published_at":"2026-10-30","updated_at":"2026-10-30","record_date":"2026-10-30","date_kind":"published_at","topics":["codex"],"entities":["OpenAI","ServiceNow","ChatGPT","Codex"],"related_patterns":[],"novelty_label":"new_fact","what_changed":"OpenAI’s expanded partnership with ServiceNow is a distinct announcement, adding ServiceNow as a partner and bringing models and agents into its workflows while connecting ServiceNow workflows to ChatGPT and Codex.","prior_refs":["memory:d027a5c0-17c8-86b7-ac63-1ffb72674be3","memory:88f20888-8d4b-8a79-ae83-d9c5f3c84671","memory:cccce1e8-c626-8e02-a96c-aae277cb2e8f"],"source_url":"https://openai.com/index/openai-servicenow-partnership-expansion","source_urls":["https://openai.com/index/openai-servicenow-partnership-expansion"],"schema_version":"newruntime-agent-readable-v0.2","stable_id":"post:openai-and-servicenow-expand-partnership-across-enterprise-workflows-d4afe8","status":"published","visuals":[],"editor":{"role":"editor","name":"Andrey Reshetnikov","profile":"https://newruntime.com/owner-profile.md","profile_json":"https://newruntime.com/owner-profile.json","same_as":["https://www.linkedin.com/in/reshetnikov1/","https://t.me/lapetuse"]},"routes":{"html":"https://newruntime.com/posts/openai-and-servicenow-expand-partnership-across-enterprise-workflows-d4afe8/","markdown":"https://newruntime.com/posts/openai-and-servicenow-expand-partnership-across-enterprise-workflows-d4afe8.md","json":"https://newruntime.com/posts/openai-and-servicenow-expand-partnership-across-enterprise-workflows-d4afe8.json"},"next_reads":[{"type":"topic","path":"/topics/codex/","url":"https://newruntime.com/topics/codex/","title":"Codex","reason":"Explore the codex topic hub.","media_type":"text/html","markdown_url":"https://newruntime.com/topics/codex.md","json_url":"https://newruntime.com/topics/codex.json"},{"type":"collection","path":"/posts/","url":"https://newruntime.com/posts/","title":"Field Notes","reason":"Open the latest editorial analysis.","media_type":"text/html","json_url":"https://newruntime.com/posts.json"},{"type":"collection","path":"/source-ledger.json","url":"https://newruntime.com/source-ledger.json","title":"Source Ledger","reason":"Inspect the public source evidence graph.","media_type":"application/json"}]}