{"schema_version":"newruntime-agent-readable-v0.2","type":"post","stable_id":"post:glean-ai-consulting-operating-model","slug":"glean-ai-consulting-operating-model","title":"AI Changes Consulting When Firm Knowledge Becomes A Working System","description":"Glean maps AI across the consulting lifecycle, from proposals and staffing to delivery risk, benefits tracking, retention, and reusable firm knowledge.","retrieval_nugget":"Glean maps AI across the consulting lifecycle, from proposals and staffing to delivery risk, benefits tracking, retention, and reusable firm knowledge. Glean's consulting analysis is relevant because it focuses on the firm's operating model, not on a generic consultant chatbot. Consulting knowledge is distributed across proposals, decks, CRM records, staffing histories, project decisions, delivery artifacts, expert networks, and outcome reports.","status":"published","published_at":"2026-08-01","updated_at":"2026-08-01","record_date":"2026-08-01","date_kind":"published_at","topics":["consulting","knowledge-work","enterprise-agents","operating-models"],"source_urls":["https://www.glean.com/blog/ai-transformation-consulting"],"visuals":[{"id":"glean-ai-consulting-operating-model","kind":"editorial-diagram","role":"hero","src":"https://newruntime.com/images/posts/glean-ai-consulting-operating-model.webp","alt":"Hand-drawn consulting lifecycle where proposals, experts, client context, delivery artifacts, outcomes, and learning feed a shared permission-aware AI coworker.","caption":"The consulting opportunity is a shared context layer that carries firm expertise across selling, delivery, and post-engagement proof.","credit":"New Runtime synthesis from Glean","source_url":"https://www.glean.com/blog/ai-transformation-consulting","generated_with":"gemini-3.1-flash-image","width":1600,"height":900,"legend":[{"label":"Sell","description":"Prior proposals, account context, evidence, and expert knowledge become reusable inputs to scoping."},{"label":"Deliver","description":"Decisions, staffing, risks, handoffs, and artifacts stay connected during the engagement."},{"label":"Prove","description":"Benefits, account health, renewals, and learning turn outcomes into evidence for the next cycle."}]}],"routes":{"html":"https://newruntime.com/posts/glean-ai-consulting-operating-model/","markdown":"https://newruntime.com/posts/glean-ai-consulting-operating-model.md","json":"https://newruntime.com/posts/glean-ai-consulting-operating-model.json"},"source_format":"markdown","next_reads":[{"type":"topic","path":"/topics/enterprise-agents/","reason":"Explore the enterprise agents topic hub.","url":"https://newruntime.com/topics/enterprise-agents/","title":"Enterprise Agents - New Runtime","media_type":"text/html"},{"type":"topic","path":"/topics/knowledge-work/","reason":"Explore the knowledge work topic hub.","url":"https://newruntime.com/topics/knowledge-work/","title":"Knowledge Work - New Runtime","media_type":"text/html"},{"type":"related_material","path":"/posts/bcg-agentic-field-service-operating-loop/","reason":"Shares consulting.","url":"https://newruntime.com/posts/bcg-agentic-field-service-operating-loop/","title":"Field Service Agents Need An Operating Loop, Not A Chat Window","media_type":"text/html"},{"type":"related_material","path":"/posts/bcg-agentic-transformation-office/","reason":"Shares consulting.","url":"https://newruntime.com/posts/bcg-agentic-transformation-office/","title":"BCG Recasts The Transformation Office As An Agentic Control Loop","media_type":"text/html"},{"type":"related_material","path":"/posts/stripe-kai-knowledge-agent-platform/","reason":"Shares knowledge work.","url":"https://newruntime.com/posts/stripe-kai-knowledge-agent-platform/","title":"Stripe Builds A Shared Agent Platform For Knowledge Work","media_type":"text/html"}]}